Frequently Asked Questions
How do I apply for an apartment?
Applications can be completed online via the community website by selecting a floor plan.
What is the total estimated cost due at move-in (deposits & fees)?
Move-in costs include an application fee of $75 per applicant, along with a one-time administrative fee of $400.
What is the penalty for breaking a lease, or do you allow lease transfers?
If transferring within the community, a lease transfer fee of $1,000 applies.
Are pets allowed, and what are the restrictions/fees?
Yes, Randall Highlands is a pet-friendly community welcoming up to two cats or dogs per residence, with standard breed restrictions in effect.
Do you offer virtual, self-guided, or in-person tours, and how do I schedule one?
Virtual 3D tours are available online, and in-person tours can be easily scheduled directly through the community website.
How do I handle maintenance requests?
Residents at Randall Highlands have access to 24/7 emergency maintenance services.
What appliances and finishes are included in the kitchen?
Kitchens feature custom espresso cabinets, granite countertops, and stainless steel appliances.
What general features and finishes are standard in the apartments?
Standard features include private entries, wood-style flooring, oversized walk-in closets, front porches, and an in-home washer and dryer.
What type of flooring do the apartments have?
Apartment homes feature modern wood-style flooring throughout.
Is laundry included in the apartment?
Yes, an in-home washer and dryer are included in every residence at Randall Highlands.
Do the apartments have A/C or specific climate control?
Yes, residences feature air conditioning for year-round comfort.
Does the apartment have extra storage space?
Residences feature generous storage space via oversized walk-in closets.
What other community amenities are available?
Amenities include a heated zero-entry saltwater swimming pool, sundeck, resident clubhouse, 24/7 fitness center, community fire pit, playground, and a business center.
What are the hours for the pool, gym, and clubhouse?
The fitness center at Randall Highlands is open 24 hours a day, 7 days a week for resident convenience.
Is the apartment set up for remote work?
Yes, remote work is fully supported with an on-site business center and a resident lounge equipped with Wi-Fi.
What is the parking situation (including EV charging)?
Each townhome residence at Randall Highlands includes a private, attached two-car garage.
What are the closest options for grocery and dining?
The community is conveniently located near Aldi, Orchard Wine & Liquor, and MP's Liquor and Wine for everyday shopping and grocery needs.
How close is the property to major highways, commuter routes, or specific major employers?
Randall Highlands offers convenient access to Interstate 88 (I-88) and Randall Road, with Chicago Midway International Airport approximately a 57-minute drive away.
Is public transportation easily accessible?
Yes, the community is located near regional transit options, including the Aurora Metra Station and Geneva Metra Station.
What schools and school districts are in the area?
Assigned public schools near Randall Highlands include Fearn Elementary School, Jewel Middle School, and West Aurora High School.